Once an employee has booked time off, Self-Service notifies you by email that the absence request needs to be approved. But if an employee is unable to do so, you can create an Absence Request on their behalf. It is automatically approved if you are the sole manager, otherwise, the request must go through tiered approval. The submitted or cancelled requests that come through the Sickness and Absence module must be approved in order to keep track of an employee’s history of absences.
Important:
If you can’t find the Self-Service email, check your Junk Mail, Trash folder etc to ensure that it has not ended up in there before you contact Support.
Note:
You can create an Absence Request in either Approval, Calendar or Team calendar.
To create an employee's absence request
- Sign in to Self-Service.
- Navigate to the Managing Sickness & Absence page, by clicking the Sickness Approvals menu option under Management.
- Click the Add Request button or click a cell in the calender. The Add Request form appears.
- Select the Absence Type from the drop down list.
- Select the Start Date and time period.
- Select the End Date and time period. The days are automatically calculated.
- Enter the date management was First Notified of the absence.
- Enter the date the employee returned to work, if applicable.
- Enter any relevant notes.
- Select the desired option(s).
- Enter the Medically Certified Until date, if necessary.
- Select the Absence Reason.
- Click the Approve button. The Confirm button appears.
- Click the Confirm button. The following changes have occurred.
- The request is approved automatically.
- The request's status in Approvals is now Approved Booking.
- The date(s) in the Calendar is now colour-coded as a request.
- The date(s) under the employee’s name in the Team calendar is now colour-coded as Approved Booking.
- The employee's Calendar and Team calendar are updated accordingly.