How do I review and reject an absence request?

Once an employee has submitted an Absence Request, Self-Service notifies you by email that the request needs to be approved. From time-to-time, you may have to reject a request after reviewing it.

  Important:

If you can’t find the email, check your Junk Mail, Trash folder etc to ensure that it has not ended up in there before you contact Support.

But if you create your own Absence Request or a request on behalf of an employee, it is automatically approved if you are the sole manager. Otherwise, the request must go through tiered approval. Any submitted or cancelled requests that come through the Sickness & Absence module must be approved in order to keep track of an employee’s history of absences.

 

  Important:

You can reject a request within the Approvals view, you can reject a request within Calendar if you want to see an overview of all the requests within the year or reject a request in the Team calendar, if you want to keep track of the requests of your team by month.

 

To review and reject an absence request 

1. Sign in to Self-Service. 
2. Navigate to the Managing Sickness page, by clicking the Sickness Approval menu option under Management. 
3. Filter the employees to display the Absence Requests you want to reject. Any associated absence request records appear.
4. Click the desired request. The Edit Sickness form appears.
5. Review the request.
6. Click the Reject button. The Confirm button appears.
7. Click the Confirm button. The following changes have occurred.
   • The request record in the Approvals view has changed to Rejected Booking.
   • The request has been updated accordingly in the Calendar and Team calendar views. 
   • The date in the employee's Calendar and Team calendar is now colour-coded to reflect the status: Rejected Booking.

       Note:

     If you, the manager, create an absence request for yourself, the request is approved automatically. This is reflected in the Calendar and Team calendar views under Sickness.