You can create a Deputy in Self-Service if a manager needs to delegate tasks, such as approving holidays or needs to deputise all of their responsibilities for brief periods. In order for the Deputies functionality to work in Self-Service, you need to set up the Deputy role.
Important:
The Deputies functionality uses its own communication structure, which is automatically generated within Cintra iQ.
To set up deputies
- Login to Self-Service as Cintra.
- Ensure the Deputies roles are set up for the Manager.
- Login to Self-Service as user.admin.
- Go to Self-Service: Menu panel> Users> User Admin> user.admin> Edit Roles.
- Select the desired role by clicking the Edit button. The Editing Role page appears for that user.
- Transfer the Deputies functions from the Available Functions pane, to the Functions in Role pane, by clicking each option.
- Click the Apply button. You are returned to the Edit Role page.
- Click the Apply button. A message appears stating that the role is successfully updated.
- Continue to assign the Role to the desired user.