From time-to-time, an employee may have deleted the link to their Self-Service login credentials and you have to send it to them again.
To resend
- Sign-in to Self-Service as user.admin.
- Go to Edit Users> Edit Users page.
- Enter the desired employee name in the search box.
- Click the Search button. The employee(s) record appears.
- Open the desired employee record. The Edit User Details for [employee] form appears.
- Click the Generate Password button.
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- Both the Password and Re-enter Password fields are automatically populated.
- The Send notification of the new password/username message appears.
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- Select the check box to resend the password to the employee.
- Click the Apply button. The password is updated and resent to the employee.